PRIVACY POLICY

Tamzyn Angela Events as a company values your privacy

We value your trust in us, so we’ve compiled all the information below to show you exactly what data we collect from you and how we use that data to deliver the best online shopping experience that we can for you.

We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@tamzynangela.co.uk

This privacy policy applies to all information collected through the various platforms – our

Website: www.tamzynangela.com www.tamzynangela.co.uk or www.weddingflowersuk.net

Phone: 01514581600 or

Email: info@tamzynangela.co.uk

and our social media platforms, namely – Facebook, Instagram and Twitter; and/or any related services, sales, marketing or events

(we refer to them collectively in this privacy policy as the “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Table of contents

WHAT INFORMATION DO WE COLLECT?

HOW DO WE USE YOUR INFORMATION?

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

DO WE USE GOOGLE MAPS?

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

HOW LONG DO WE KEEP YOUR INFORMATION?

HOW DO WE KEEP YOUR INFORMATION SAFE?

DO WE COLLECT INFORMATION FROM MINORS?

WHAT ARE YOUR PRIVACY RIGHTS?

DO WE MAKE UPDATES TO THIS POLICY?

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, email address, phone number, passwords and security data, payment information, and social media login data, where you are residing and the messages and queries that you send onto us. We collect personal information that you voluntarily provide to us when you fill in a contact form, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites (such as posting messages on our online platforms or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name; email address; phone number; country and suburb that you are residing in and choosing to distribute in.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. Our third party apps collect data necessary to process your payment if you make purchases, such as your payment

 instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook. If you choose to register in this way, we will collect the Information described in the section called “Social Logins.”

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

OUR COOKIE POLICY

Session cookies –

These cookies are temporary and expire once you leave the site. These cookies are used mainly to hold the items in the basket while you as the user are shopping online. They are stored in the browser’s memory just until the browser is closed. These types of cookies are used to power e-commerce shopping carts, to control the page elements shown to you as the user during a single multi-page visit to a website, and for other short-term storage purposes.

Persistent cookies –

They enable our websites to remember who you are and your preferences within our websites. These cookies aren’t deleted from your browser once you end a session on our website. These are deleted every 12 months. These cookies are the ones holding data such as login details, contact info, account numbers, so that you don’t have to type them in every time you use the site. They are longer-term cookies that are tagged by you with an expiration date. They are returned to you every time you visit the site that issued the cookie or view a site that contains a resource (such as an ad) issued by the original cookie issuer. In this way, persistent cookies can track your activity not only on the site that issued the cookie but also on any site that includes a resource issued by the same site. When you click “Remember Me” or a similar option when logging into an online account, a persistent cookie is used to store your login information on your browser.

Strictly necessary cookies –

These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website.

Web beacons and parameter tracking –

We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased. These web beacons collect limited information which does not identify particular individuals. 

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process (with your Consent). If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process. See the section below headed “Social Logins” for further information.

To send you marketing and promotional communications (for Business Purposes and/or with your Consent). We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “Your Privacy Rights” below).

To send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

Fulfil and manage your orders (for Contractual reasons). We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Sites.

To post testimonials (with your Consent). We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us on 01514581600 or email us on info@tamzynangela.co.uk and be sure to include your name, testimonial location, and contact information.

Deliver targeted advertising to you (for our Business Purposes and/or with your Consent). We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness

Administer prize draws and competitions (for our Business Purposes and/or with your Consent). We may use your information to administer prize draws and competitions when you elect to participate in competitions.

Request Feedback (for our Business Purposes and/or with your Consent). We may use your information to request feedback and to contact you about your use of our Sites.

To protect our Sites (for Business Purposes and/or Legal Reasons). We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

To enable user-to-user communications (with your consent). We may use your information in order to enable user-to-user communications with each user’s consent.

To enforce our terms, conditions and policies (for Business Purposes, Legal Reasons and/or possibly Contractual).

To respond to legal requests and prevent harm (for Legal Reasons). If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. [See our Cookie Policy for further information]

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

  • With your Consent. We may disclose your personal information for any other purpose with your consent.

  • Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site [or App], such personal information may be viewed by all users and may be publicly distributed outside the Site [and our App] in perpetuity. [If you interact with other users of our Sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity.]  Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps for the purpose of providing better service.

Our website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.  [By using our implementation of the Google Maps APIs, you agree to allow us to gain access to information about you including personally identifiable information (such as usernames) and non-personally identifiable information (such as location). [We will be collecting the following information] (information list)

For a full list of what we use information for, please see the previous sections titled “Use of Your Information” and “Disclosure of Your Information.” [You agree to allow us to obtain or cache your location. You may revoke your consent at any-time.] [We use information about location in conjunction with data from other data providers.]

[The Maps APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Union, please take a look at our EU User Consent Policy, which can be found at this link: https://www.google.com/about/company/user-consent-policy/

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the UK. If you are accessing our Sites from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Disclosure of Your Information” above), in the United Kingdom.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

European Commission’s Standard Contractual Clauses: Such measures implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws (our standard contractual clauses can be provided upon request). We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Sites may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 1 year – the period of time in which you have an account with us/90 days past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will delete it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age.  By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: [In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information.] You may review, change, or terminate your account at any time.

[In some regions (like the European Economic Area), you have certain rights under applicable data protection laws.  These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us at info@tamzynangela.co.uk We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html

Account Information

You may at any time review or change the information in your account or terminate your account by:

Logging into your account settings and updating your account or contacting us using the contact information provided below: info@tamzynangela.co.uk

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us on info@tamzynangela.co.uk You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions about this policy, email us on info@tamzynangela.co.uk

Tamzyn Angela Events are committed to protecting your personal information. We wish to ensure that all of our customers feel comfortable and safe when shopping with us. We recognise that the way in which we use your personal information is important to you.

This Privacy Policy statement provides details of how we use your personal information and how we keep it safe and secure.

Who are we?

We are Tamzyn Angela Events trading as Tamzyn Angela Events.

We are fully committed to complying with all of our legal obligations under the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and all other applicable laws.

Our registered office is 9 Bridge Gardens, Liverpool L12 0LS.

We act as the data controller and are responsible for how your personal information is used.

How we collect your personal information

We collect your personal information when you shop with us. This could include placing an order online, in store, over the phone or via post. We collect and store your information whenever you create an account with us on our website. We also collect data about how our customers use our website

We collect your details via the following methods

  • When you create an account on our website.

  • When you place an order or make an enquiry over the telephone.

  • When you place an order or make an enquiry through the post.

  • When you place an order or make an enquiry in one of our stores.

  • When you visit our website and have cookies enabled (for more information please see our Cookie Policy)

  • From time to time we may also receive information about you from third parties such as data hygiene companies, data cooperatives and partners where we have run competitions.

What personal information we collect

We collect personal information from you to ensure that we can fulfil your order, answer your enquiry or to keep you informed of product updates and relevant offers. There are instances where the provision of certain items of information is optional. Please bear in mind that by choosing not to provide this information, it may delay our ability to contact you in the event of an issue with your order or it may mean you miss out on certain product updates, promotions and offers.

The information we collect depends on where and when you are asked for your information.

To fulfil your order, we may need to collect the following information directly from you

  • Your name

  • Your billing address

  • Your delivery address

  • Your date of birth (when buying items with legal age restrictions)

  • Your email address

  • Your contact telephone number(s)

  • Your payment card details (please note that these are not stored anywhere on our system and only used to process the payment for your order)

We might also collect the following

  • Your IP address when you use our website

  • Data hygiene information from sources such as the “National Change of Address File”

  • Social Media information that you have given permission for us to access

  • Publicly available information

  • Information from third parties where you have given them permission to share the information with us

Why we collect your personal information

We will only use your personal information with your consent or for a legally-recognised legitimate interest. These include fulfilling your order and providing targeted marketing communications from ourselves and others

In our call centre

We may record any phone call into our contact centres for quality control and training purposes. Calls to our order line may be kept up to 60 days after the order has been delivered. Customer service calls may be kept up to 30 days. After this time the recording is securely destroyed.

Fulfilling your order

For us to fulfil your order, we need to know your name and delivery address to ensure that we can despatch the order to you. We also require your billing address and payment details to receive payment for the order. If you are purchasing age-restricted products, then we require your date of birth. We ask you for your email address and phone number so that we can keep you updated with the progress of your order and contact you if any issues arise.

We do not store your credit card details anywhere on our systems and use secure tokenisation during our payment process. If your call to us is recorded; we do not record the part of the call where we take your payment.

Marketing delivered to you via email

If you sign up to receive our emails and newsletters we will email you previews, special offers and discounts until you choose that you no longer wish to receive them.

If you purchase from us and have provided us with your email details, you will receive a summary of your order by email and will be able to monitor the despatch of each item. As well as keeping you informed of the progress of your order, we believe that you may be interested in receiving emails about our products and services. At the time of placing your order we will let you know that we may email you and will provide you with an opportunity to unsubscribe.

How we protect your personal information

We are committed to protecting the personal information you entrust to us. That is why all of our staff are trained in the handling of personal data and why we only keep the data we need for as long as we reasonably need it.

How do I know my personal details will be safe?

At Tamzyn Angela Events we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when booking online. 

www.tamzynangela.com www.tamzynangela.co.uk and www.weddingflowersuk.net all use the most reliable SSL. 128-bit Secure Socket Layer (SSL) encryption is the de facto cryptographic standard that we use for securing data communication between the browser and our website. Digital certificate technology is used to ensure transaction privacy, message integrity and server-side authentication. SSL comes in two key sizes, 40-bit and 128-bit, which refer to the length of the “session key” generated by every encrypted transaction. The longer the key, the more difficult it is to break the encryption code. Any software with encryption features having key lengths over 40-bit is considered strong encryption.

Are we a dependable company?

Tamzyn Angela Events is a family owned, British company, that have been trading within the retail and wedding and events industry for over 20 years from our early days in a high street in Liverpool to our flagship store, situated in the Albert Dock  which drew thousands of visitors each year from all over the UK and further afield, we now work solely from a warehouse situated in Liverpool.

How do I know it is safe for me to order online?

Shopping online with us is guaranteed safe and secure, and we take the utmost care to ensure your personal and credit or debit card details remain private. When you enter the checkout process, the sign-in process, or the account management area, you are taken through our secure server. Our secure server encrypts all of your personal information including your credit or debit card number, account number, name and address, and all other personal information, so that it cannot be accessed or read as the information travels over the Internet. You can therefore remain assured that shopping with us online is safe and secure.

How we work with other organisations

Where we have your consent or where a legitimate interest applies, we may share your information with other organisations. In all such instances, we will have considered the balance of your interests carefully and will have scrutinised every step of the process to ensure your personal information is kept secure. Any time we process your information for legitimate interests we ensure that the need is balanced and beneficial rather than intrusive.

Every organisation we share your data with has been carefully selected. We have carried out audits of their processes to ensure that they take good care of your information. We have contracts in place with all of our data processors to ensure that they comply with the law, our commitment to you and with what you think would be right. Our processors will only keep your information for as long as is needed to fulfil their part of the process and we only ever supply them the minimum amount of information they need.

Data Hygiene

We work with recognised data hygiene companies to ensure that the information we have about you is up to date and correct. We ask them to ensure that, prior to us sending you a communication, you still live in the address we hold for you. We do not want to send information intended for you to your old address. If you have given them permission to do so, these data hygiene companies may also provide us with your new address so that we can continue to send you relevant marketing information.

Other Third-Party Marketing

Occasionally we are provided with information from other third parties for the purpose of direct marketing. We take steps to ensure that any data we receive was legally obtained and that you were aware that your information could have been passed to us by the third party. If we have contacted you using information provided by other third parties, then you can find out more about the source of the information by contacting us directly.

Where we have been supplied with information from other third parties, we will only retain the information supplied for the purposes of carrying out the specified direct marketing activity, which is most likely a catalogue mailing, or an email offer. We do not conduct outbound telemarketing.

The length of time we retain this data is up to six months so that we can supply details of where a person’s information came from and how to contact the third-party supplier.  

Tamzyn Angela Events currently work with Experian, Conexance and Transactis. You can of course ask us to stop sharing your data at any time.

If you do not wish us or any third parties to use your data for direct marketing, you are able to register for free with the Mailing Preference Service www.mpsonine.org.uk. The Mailing Preference Service (MPS) is a free service set up in 1983 and funded by the direct mail industry to enable consumers to have their names and home addresses in the UK removed from lists used by the industry. It is actively supported by the Royal Mail and all directly involved trade associations and fully supported by The Information Commissioners Office (ICO).

You have the right to object to us processing your details in this way, you can contact us via email at info@tamzynangela.co.uk or via our enquiry line 01514581600 and we will carry out your request as soon as possible or within the statutory time limits.

In The Event of Sale

In the unlikely event that our business assets are sold to another company all of our data may be sold as part of our business

How you can control your personal information

We aim to make it easy for you to control how we use your personal information and you have the right at any time to change this information or ask that Tamzyn Angela Events stop contacting you. It is your information and we want to make sure you feel in control of it.

Every email we send you will include details on how you can unsubscribe from future emails

You have the right to demand that any information we hold about you should be corrected or erased.

You also have the right at any time to change your mind as to how we can contact you for marketing purposes.

To change anything about the personal information we hold, just speak to one of our customer care team.

If you would like us to alter or remove the personal information we hold about you, then please contact us. You can also request a copy of the information we hold about you under the General Data Protection Regulation.

You can contact us to control your personal information in the following ways

Phone: 01514581600

Email: info@tamzynangela.co.uk

Post:  Customer Service, Tamzyn Angela Events, Unit 5 Paula Works, Charnock Road, Liverpool L9 7ET

Under Data Protection Regulation you have the right to lodge a complaint direct with the Information Commissioner’s Office, the way that you can contact them can be found at https://ico.org.uk/make-a-complaint/

Updates and further information

This notice was updated on 22nd May 2021. It may be updated to take into account changes in regulation or legislation. Please check back to this page regularly for updates. We may also inform you of any changes when appropriate via email.

COOKIES

In order to give you the most relevant experience on our website and to allow it to function correctly we use ‘cookies’. Cookies are small text files stored on your computer that perform many useful tasks, such as allowing us to keep track of what is in your basket and remembering you when you return to our website. For more information about cookies and their benefits, please view our Cookie Policy below. It is possible to opt out of cookies by disabling them via your internet browser’s cookie settings, but this may result in some parts of our website not functioning properly. For more information on disabling cookies, please see below for information on managing cookies.. By using our website you are confirming that you consent to our use of cookies on your computer in accordance with our Cookie Policy.

What is a cookie?

A cookie is simply a small text file which a website may send to your computer to store. It can be thought of as an identification card which helps to identify you to a website when you return. At no point do our cookies or those of our third parties store your personal payment information. Cookies play an essential role in making the interaction between customer and website a smoother, faster process.

What sort of cookies do we use?

Our website uses cookies in the following ways:

  • Essential Cookies Certain cookies are essential for the operation and functionality of our website. For example, cookies are set to enable us to correctly process customer activity such as orders, catalogue requests, email subscriptions and registrations. Cookies also enable the use of the site search and navigation tools on our website.

  • Performance Cookies Other cookies are used to help us monitor the performance of our website. This enables us to identify and resolve any problems and therefore provide a better online shopping experience.

  • Third Party Cookies We have relationships with carefully selected and monitored suppliers, such as Google Analytics, who may also set cookies during your visit. These cookies are used by us to monitor our website traffic and performance, and also for re-marketing purposes. None of our third parties collect any personal data from which they would be able to identify individual customers.

Disabling cookies

It is possible to opt out of cookies by disabling them via your browser’s cookie settings, but this may result in some parts of our website not functioning properly. For more information on disabling cookies, please see below for information on managing cookies.

Managing Cookies

As we mention in our ‘Cookie Policy’, it is possible to opt out of cookies by disabling them via the cookie settings in your internet browser. However, please be aware that doing so may result in some parts of our website not functioning properly and may prevent you submitting an order via our website.

Please note that cookies are computer specific and not website specific, so if you log on to a website from a different computer, the cookie settings on that computer will apply.

The following is a guide on how to enable and disable cookies on your computer via your internet browser:

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

  • Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’

  • In the options window navigate to the ‘Privacy’ tab

  • To enable cookies: Set the slider to ‘Medium’ or below

  • To disable cookies: Move the slider to the top to block all cookies

  • Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Google Chrome

  • Click on the ‘wrench’ icon on the browser (usually found top-right corner) to open the tools menu

  • From the Tools menu select ‘Options’

  • Click the ‘Under the Hood’ tab from the menu on the left.

  • In the ‘Privacy’ section, select the ‘Content settings’ button

  • To enable cookies: select ‘Allow local data to be set’ option

  • To disable cookies: select ‘Block all cookies’ option

  • Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Safari on OSX

  • Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option

  • Click on ‘Security’

  • To enable cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’

  • To disable cookies: In the ‘Accept cookies’ section select ‘Never’

  • Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Opera

  • Click on ‘Setting’ at the browser menu and select ‘Settings’

  • Select ‘Quick Preferences’

  • To enable cookies: check “Enable Cookies”

  • To disable cookies: uncheck “Enable Cookies”

  • Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: www.opera.com/browser/tutorials/security/privacy/

Mozilla Firefox

  • Click on ‘Tools’ at the browser menu and select ‘Options’

  • Select the ‘Privacy’ panel

  • To enable cookies: Check ‘Accept cookies for sites’

  • To disable cookies: Uncheck at ‘Accept cookies for sites’

  • Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies